So all our guests can enjoy their Privato experience please take note of a few guidelines:
CELL PHONES
To maintain the atmosphere of tranquility please keep cell phone use to a minimum
CANCELLATIONS
In consideration of other guests and service providers we kindly ask for a 24-hour cancellation notice for a single service and 48-hours for multiple services
GRATUITIES
Gratuity is not included but is greatly appreciated
SPECIAL ACCOMMODATIONS
If you have any allergies, sensitivities, or special concerns please let us know in advance so we can best accommodate you
CHILDREN
Children are welcome by appointment
RECEIVING A MASSAGE OR FACIAL
Massage therapists and estheticians are trained in the art of draping so they will only uncover areas that are being treated.
ARRIVAL
Please arrive 10 minutes prior to your scheduled appointment time
PRE-BOOKING
If you are not accustomed to pre-booking your next appointments here are some tips:
1. By booking your next appointment before you leave the salon you are assured your first-choice appointment
date and time is available. You can also be sure your hair artist will have the time to accommodate all of your needs
without trying to squeeze your appointment into a requested time slot. This makes for the absolute best service possible.
2. By pre-booking your next appointment in advance, your spot will be secured and you can get in right on
schedule to freshen your color or get your hair cut. Your hair artist can recommend the best amount of time in
between visits to get the most longevity.
To maintain the atmosphere of tranquility please keep cell phone use to a minimum
CANCELLATIONS
In consideration of other guests and service providers we kindly ask for a 24-hour cancellation notice for a single service and 48-hours for multiple services
GRATUITIES
Gratuity is not included but is greatly appreciated
SPECIAL ACCOMMODATIONS
If you have any allergies, sensitivities, or special concerns please let us know in advance so we can best accommodate you
CHILDREN
Children are welcome by appointment
RECEIVING A MASSAGE OR FACIAL
Massage therapists and estheticians are trained in the art of draping so they will only uncover areas that are being treated.
ARRIVAL
Please arrive 10 minutes prior to your scheduled appointment time
PRE-BOOKING
If you are not accustomed to pre-booking your next appointments here are some tips:
1. By booking your next appointment before you leave the salon you are assured your first-choice appointment
date and time is available. You can also be sure your hair artist will have the time to accommodate all of your needs
without trying to squeeze your appointment into a requested time slot. This makes for the absolute best service possible.
2. By pre-booking your next appointment in advance, your spot will be secured and you can get in right on
schedule to freshen your color or get your hair cut. Your hair artist can recommend the best amount of time in
between visits to get the most longevity.